It’s impossible to pick up a business publication without seeing articles on the importance of employee engagement in delivering the promised brand experience and differentiation from your competitors. Dr. Bob Nelson, author of the best-selling 1001 Ways to Reward Employees, has spent his career researching, consulting, writing and speaking about the power of recognition in obtaining desired behavior and performance at all levels of the organization in ways that improve retention and the ability to attract talent. Hear highlights from his research, illustrated with examples from leading companies and learn the critical role of front-line managers in bringing a culture of recognition to life. Attendees will learn how the recognition principles Dr. Nelson advocates have been successfully implemented at well-known sales organizations across the country, how to leverage recognition tools and centralized programs with a network of recognition advocates to balance flexibility and consistency for measurable results, and the bottom line impact of employee recognition in both communicating strategies and values and engaging employees to attain desired goals and objectives.
April 16, 2008 9:20 - 10:20 a.m. Panel: Challenges in Sales Operations Management
Barbara J. Riesmeyer, Director - Sales Operations, Eaton Lisa Ziembiec, Manager - Sales Incentive Compensation and Effectiveness, U.S. Cellular Mark A. Stiffler, President and CEO, Synygy (moderator)
Join practitioners from Eaton Electric and U.S. Cellular as they discuss the evolving scope of sales operations management and impact on sales force effectiveness. This panel, moderated by Synygy president and CEO, Mark Stiffler, will focus on the bourgeoning sales operations function, exploring the challenges and successes arising from initiatives in key areas such as workflow, territories and channels, communications, metrics, quotas, reports, commissions, and more.
